clients portal

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After Hours Coverage

If you are experiencing an emergency situation
please call 988 Suicide & Crisis Lifeline or 911

Main Office

1605 Saldana Ave.
Laredo, TX 78041


Regular Office Hours: 8:30 a.m. – 5:30 p.m.

Before 8:30 a.m. or after 5:30 p.m.
please call the agency’s Toll Free Number at
1 (800) 355-7225

Hendricks Office

1702 Hendricks Ave.
Laredo, TX 78040


Regular Office Hours: 8:30 a.m. – 5:30 p.m.

Before 8:30 a.m. or after 5:30 p.m.
please call the agency’s Toll Free Number at
1 (800) 355-7225

client registration

payment policy brochure – english

payment policy brochure – spanish

SCAN Offices & Hours of Operation

Main Number: 956-724-3177
Main Email: info@scan-inc.org
24-hours Phone Line: 1-800-355-7226
Administration Office: 1605 Saldana Ave.
Phone: 956-724-5111

SCAN Outpatient Main Site

Address: 1605 Saldana Ave. Laredo, TX 78041
Phone: 956-724-3177
Fax: 956-724-4861
Hours of Operation: 8:30 a.m. – 6:30 p.m.

SCAN Heights Outpatient Site

Address: 1702 Hendricks Laredo, Texas 78040
Phone: 956-568-7105
Fax: 956-568-1217
Hours of Operation: 8:30 a.m. – 6:30 p.m.

SCAN Residential Treatment for Male Youth
Youth Recovery Home

Address: 402 River Hill Loop Laredo, Texas 78046
Phone: 956-723-0200
Fax: 956-725-0500
Hours of Operation: 24 Hour Facility.

SCAN Adult Male Residential Treatment
Serenidad Male Program

Address: 1002 Paseo De Tiber Rio Bravo, Texas 78046
Phone: 956-728-9131
Fax: 956-728-9133
Hours of Operation: 24 Hour Facility.

SCAN Adult Female Residential Treatment
Serenidad Female Program

Address: 1819 Patricia Lane Rio Bravo, Texas 78046
Phone: 956-791-7800
Fax: 956-791-7804
Hours of Operation: 24 Hour Facility.

SCAN Zapata Outpatient Site

Address: 605 North US Hwy 83 Suite H-rear Zapata, Texas 78076
Phone: 956-765-3555
Fax: 956-765-3980
Hours of Operation: 8:30am to 6:30pm.

SCAN Residential Treatment for Male
Youth RGV Youth Recovery Home

Address: 29783 Rangerville Road Harlingen, Texas 78550
Phone: 956-428-5200
Fax: 956-608-3897
Hours of Operation: 24 Hour Facility.

EN ES

SCAN Website & Social Media

Another way to get information about SCAN is:

www.scan-inc.org

You can also follow us on our social media platforms:

You can also send us an email at info@scan-inc.org and we will guide you to the right program or service.

sliding fee discount

sliding scale fee discount schedule for substance use and mental health treatment services

Services at Serving Children and Adults in Need (SCAN), Inc. are at no direct cost to clients at this time. In the event that SCAN loses public funding, clients will be promptly informed upon receipt of such notice. Clients will also be informed they may be charged up to $80.00 per counseling session if they wish to continue receiving services after the agency loses public funding. SCAN will implement a sliding scale fee discount schedule for clients whose annual income is at or below 200 percent of the latest Federal Poverty Guidelines established by the U.S. Department of Health and Human Services. This discount will be determined solely based on income and family size, with no other factors considered. Clients wishing to apply for the sliding fee discount must submit proof of income; failure to provide the necessary documentation will result in ineligibility for the discount. Definitions of income and family size will adhere to the current Federal Poverty Guidelines.

For more information, please call (956) 724-3177 for additional sliding scale fee information.

SCAN, Inc.
Sliding Scale Fee Discount Schedule - Federal Poverty Guidelines
Substance Use & Mental Health Treatment Services
FY 2025–2026

What is the sliding scale fee discount schedule? In the event that SCAN loses public funding, the agency will implement a sliding scale fee discount schedule for clients based on income and family size and no other factor.

¿Qué es el programa de descuento? En caso de que SCAN pierda fondos públicos, la agencia implementará un programa de descuento para los clientes según los ingresos y el tamaño de la familia y ningún otro factor.

Family Size
Tamaño de la Familia
0 – 100% FPG
Patient Pays Nominal Fee
Paciente Paga Precio Nominal
101% - 124% FPG
Paciente paga 20%
Paciente Paga 20%
125% - 149% FPG
Paciente paga 40%
Paciente Paga 40%
150% - 174% FPG
Paciente paga 60%
Paciente Paga 60%
175% - 200% FPG
Paciente paga 80%
Paciente Paga 80%
Above 200% FPG
Paciente paga 100%
Paciente Paga 100%
1 $0 – $15,060 $15,651 - $19,562 $19,563 - $23,474 $23,475 - $27,387 $27,388 - $31,300 $31,301+
2 $0 - $21,150 $21,151 - $26,437 $26,438 - $31,724 $31,725 - $37,012 $37,013 - $42,300 $42,301+
3 $0 - $26,650 $26,651 - $33,312 $33,313 - $39,374 $39,375 - $46,637 $46,638 - $53,300 $53,301+
4 $0 - $32,150 $32,151 - $40,187 $40,188 - $48,224 $48,225 - $56,262 $56,263 - $64,300 $64,301+
5 $0 - $37,650 $37,651 - $47,062 $47,063 - $56,474 $56,475 - $65,887 $65,888 - $75,300 $75,301+
6 $0 - $43,150 $43,151 - $53,937 $53,938 - $64,724 $64,725 - $75,512 $75,513 - $86,300 $86,301+
7 $0 - $48,650 $48,651 - $60,812 $60,813 - $72,974 $72,975 - $85,137 $85,138 - $97,300 $97,301+
8 $0 - $54,150 $54,151 - $67,687 $67,688 - $81,224 $81,225 - $94,762 $94,763 - $108,300 $108,301+
9 $0 - $59,650 $59,651 - $74,562 $74,563 - $89,474 $89,475 - $104,387 $104,388 - $119,300 $119,301+
10 $0 - $65,150 $65,151 - $81,437 $81,438 - $97,724 $97,725 - $114,012 $114,013 - $130,300 $130,301+

Note: No discounts for individuals and families with annual income above 200% of the Federal Poverty Guidelines. Clients are expected to pay for services rendered; however, a client will not be denied an office visit because of their ability to pay.

Nota: No hay descuentos para individuos y familias con ingresos anuales mas del 200% de las Guias Federales de Pobreza. Se espera que los clientes paguen por los servicios procorcionados; sin embargo, no se le negará la visita al cliente por inhabilidad de pagar.

FPG= Federal Poverty Guidelines as established by the U.S. Department of Health and Human Services January 2025

FPG, por sus siglas en ingles= Guias Federales de Pobreza establecidas por el Departamento de Salud y Servicios Humanos de EE. UU. Enero de 2025

Click here to Download the Schedule Monthly Maximum Payments Sliding Scale.